FAQ - General Questions
What, exactly, does Catalog-4-ONE do?
Catalog-4-ONE organizes all your preferred vendors and consumable supplies into a single, customized web site for centralized ordering, as well as user, product, supplier and data management. It automates most of the processes involved in procurement, saving everyone time and money. It separates the technology that runs your supply channel from the vendors who supply the products, giving you more control. It increases accountability, eliminating maverick spending and waste. And, it increases the visibility of your system through up-to-the-minute reports, affording fresh insight and increased productivity. Catalog-4-ONE will eliminate the chaos in your supply channel by making your system simpler and easier to use.
How does Catalog-4-ONE simplify online catalog shopping?
creates a single, customized web site that allows you to procure all your consumable supplies in one location, regardless of vendor. You will have one place to go for everything you need, and it will be right at your fingertips. This on-line marketplace will be the hub of your company’s supply chain, where everything can be coordinated, from monitoring a supplier’s performance to setting controls on spending.
How does Catalog-4-ONE build individualized online stores?
Catalog-4-ONE gives you the tools to create, not only individualized branding for your various outlets, but individualized content for each of your customers. You control the pricing that each customer sees - so you can offer retail, wholesale or special pricing, depending upon the relationship - and customers control the products their catalogs contain. This give you what you want, and customers what they want.
How will Catalog-4-ONE help me develop a base of loyal customers?
What do you do best? Whatever it is, one thing your customers will be saying about you, once we're done, is, "They make things so easy for me! I love doing business with them!" Wouldn't you love to hear that? Well, you will!
One thing that differentiates businesses today is how they take care of their customers. And the best way to do that is to make sure buying from you is as easy as possible. Life is difficult enough without adding to it. Why not give your customers a buying experience they'll never forget and a customer loyalty program they'll appreciate? They'll keep coming back if you do. For more on this, see our article, "Want the most loyal customers on the planet.... and turn your competition green with envy?"
How does Catalog-4-ONE improve communications?
Everything in business comes down to communications, which is why we emphasize it so strongly. Not only will we help you communicate more effectively with your customers, we'll help you interconnect all the people, systems and data in your supply chain. Information will flow like greased lightning. We'll give you tools to update information automatically, so everything is current. Automatically generated emails will notify the people in your system when changes occur. You'll be able to run campaigns and special offers like a pro. And because your catalogs will be individualized, your customers will think you're doing all this just for them, personally! Which you are!
How does Catalog-4-ONE make things easier for customers?
By creating one interface for users, no matter how many vendors are involved, Catalog-4-ONE makes it really easy to order supplies online. Users can create order lists that they use each time they place an order; they can pay in multiple ways; and they can customize their process further, so that it is literally possible for them to place an order in less than 60 seconds.
How will Catalog-4-ONE automate my ordering processes?
Catalog-4-ONE will automate your order requisitions, requests for approval, e-mail confirmations, status reports and inventory levels. It will also interconnect your data systems, streamlining the flow of information from one system to the next.
How does Catalog-4-ONE update informaton quickly?
When Catalog-4-ONE interconnects your data systems, the need to update information manually or separately for differenct systems is eliminated. Things are automated and streamlined, including email notifications. This eliminates mistakes and accelerates processes.
How does Catalog-4-ONE increase business-to-business ecommerce?
Everthing we do is geared toward the bottom line. So, if you're not making money, we're not doing our job. The tools we put into your hands are designed to multiply your efforts exponentially.
How much better does a well-tuned engine run than one that's not seen an oil can for years? Your business will run the best it ever has because you will be using its true potential. If there's any profitability built into your business at all, we'll find it and help you capitalize on it.